Privacy Policy

Last updated: 23 September 2026.

Who We Are and Our Role as Data Controller

publiscoxa operates this website as the data controller under UK GDPR and the Data Protection Act 2018. We are responsible for deciding how and why your personal data is processed when you visit our site, submit enquiries through the contact form, or engage with our services related to professional video operations, live signal management, content distribution, camera work, and high-quality media feeds for broadcasting. Our registered address is Broadcast Centre, 201 Wood Lane, London W12 7TQ, United Kingdom and you can reach us at [email protected] or 020 8495 5000.

Scope of This Notice and Who It Covers

This privacy policy applies to all visitors to our website, individuals who contact us via the form on the Contacts page, potential clients in the media and broadcasting sector, and any other users located in the United Kingdom. It does not cover third-party websites linked from our content or services provided offline unless explicitly stated. The policy explains our data practices in plain terms so you can understand what information we collect and how we use it.

Categories of Personal Data and Sources

We collect personal data from several sources. When you use the contact form we receive your name, email address, phone number if provided, and the content of your message. Browser data includes IP address, device type, operating system, browser version, and referral URLs. Usage information covers pages viewed, time spent on site, and interactions with our media feed descriptions. We may also receive data from professional networks or public business directories when you inquire about our video operation or broadcasting services. No data is collected from children or from social media platforms unless you explicitly share it with us.

Purposes of Processing and Legal Bases

We process your data for specific purposes, each with a clear legal basis under UK GDPR. To respond to enquiries and provide quotes for live signal management or content distribution we rely on legitimate interests and, where appropriate, contract necessity. For website analytics and improving our service descriptions we use legitimate interests, balanced against your rights. Marketing communications occur only with your consent. Compliance with legal obligations, such as record-keeping under broadcasting regulations, forms another basis. Each purpose is explained so you know exactly why we need the information.

Whether Providing Data Is Required and Consequences

Providing contact details through the form is voluntary, but without them we cannot respond to your request for information about camera work or television feeds. Browser data is collected automatically; disabling cookies may limit site functionality. Failing to supply required information for a service contract could prevent us from delivering professional media feeds or managing live signals on your behalf.

Cookies and Similar Technologies

Our site uses cookies and similar tracking technologies to ensure reliable performance and to understand how users interact with content about news programme feeds. Essential cookies are necessary for basic operation. Analytics cookies help us improve the site. You can manage preferences through your browser settings or the site-wide cookie banner. Please refer to our separate Cookie Policy for full details on the types of cookies used and how to control them under PECR rules.

Processors, Recipients and Lawful Disclosures

We share data with carefully selected service providers such as hosting companies, email delivery platforms, and analytics providers who act as processors under contract. These providers are based in the UK or jurisdictions offering adequate protection. We may disclose information when required by law, for example to regulatory bodies overseeing broadcasting standards, or to protect our legal rights. No data is sold to third parties.

International Transfers and Safeguards

Some processors may be located outside the UK. In such cases we use appropriate safeguards including UK-approved standard contractual clauses and binding corporate rules to ensure your data receives an equivalent level of protection. You can request further information about these safeguards by contacting us at [email protected].

Data Retention Periods and Criteria

Contact form data is retained for up to two years after the last communication to allow follow-up on media feed projects. Analytics data is kept for twelve months before automatic deletion. Legal or regulatory records may be retained longer where required by broadcasting or tax legislation. We apply clear criteria: necessity for the original purpose, legal obligations, and legitimate business needs such as defending potential claims.

Security and Data Minimisation Practices

We implement appropriate technical and organisational measures including encryption, access controls, and regular security reviews to protect personal data. We collect only the minimum information necessary for each purpose. While we work to maintain high standards, no system can guarantee absolute security against all threats.

Your Data Subject Rights

Under UK GDPR you have the right to access your personal data, request rectification or erasure, restrict processing, and receive a portable copy of your data. You may also object to processing based on legitimate interests. To exercise these rights please contact us at [email protected] or 020 8495 5000 with sufficient information to verify your identity. We will respond within one month, or longer where permitted by law.

Withdrawing Consent and Objecting to Marketing

Where processing relies on consent you can withdraw it at any time by emailing [email protected] or using the unsubscribe link in any marketing message. You have an absolute right to object to direct marketing. We do not engage in profiling or automated decision-making that produces legal or significant effects on individuals.

Right to Complain to the Supervisory Authority

If you are dissatisfied with our response you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details are available on their website. We encourage you to contact us first at [email protected] so we can address your concerns directly.

Children and Age Restrictions

Our services and website are directed at professional users in the broadcasting industry. We do not knowingly collect personal data from children under 18. If we become aware that data from a child has been collected we will delete it promptly.

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal effects or similarly significant consequences for individuals. Any analytics are used only in aggregated form to improve our descriptions of video operations and signal management.

Changes to This Policy and Effective Date

We may update this policy to reflect changes in law or our practices. The current version is dated 23 September 2026. Significant changes will be highlighted on the website and the date will be updated. Continued use of the site after changes constitutes acceptance of the revised policy.